Privacy Policy

Mammamia Experience — Polignano a Mare (BA), Italy. Email: info@mammamiaexperience.it Phone: +39 371 389 4665

• Contact data provided during booking or inquiry: first name, last name, email, phone. • Booking data: chosen experience, date, participants, notes. • Payment data: handled directly by Stripe — Mammamia Experience does NOT store card numbers or financial data. • Navigation data: IP address, browser type, pages visited (only if you have granted analytics consent).

• Booking management and transactional communications (confirmation, reminders, refunds if applicable). • Pre- and post-booking customer support. • Legal accounting and tax obligations. • Site and experience improvement (only with analytics consent). • Marketing and campaign measurement (only with marketing consent).

• Contract performance (art. 6.1.b GDPR) for bookings. • Legal obligation (art. 6.1.c GDPR) for invoicing and tax compliance. • Legitimate interest (art. 6.1.f GDPR) for site security and fraud prevention. • Freely given, withdrawable consent (art. 6.1.a GDPR) for analytics/marketing cookies and commercial communications.

Your data may be shared only with: • Technical providers acting as data processors: Stripe (payments), Resend (transactional emails), Google (Ads/Consent Mode), PostHog (analytics). • Public authorities in cases required by law. No sale of data to third parties.

• Booking data: 10 years (tax obligation). • Marketing contact data: until you withdraw consent. • Navigation data: as described in the Cookie Policy.

At any time you can: • Request access to your data • Request rectification or deletion • Object to processing or request its restriction • Request portability • Withdraw consent • Lodge a complaint with the Italian Data Protection Authority (garanteprivacy.it) Write to info@mammamiaexperience.it to exercise these rights.

We may update this policy to comply with new laws or changes to our services. The "last updated" date at the top of the page indicates when it was last modified.